Refund policy
At Relivex, customer satisfaction is important to us.
Return Eligibility
Customers may request a return within 7 days of receiving the product.
To be eligible for a return:
- The item must be unused
- The product should be in original condition
- Proof of the issue must be provided (such as photos of damaged or incorrect items)
Refund Process
Once your return request is approved, refunds may take approximately 7–10 business days to process.
Return Shipping
Customers are responsible for paying return shipping costs.
Refund Coverage
The original product cost will be refunded once the returned item has been inspected and approved.
Contact for Returns
For return or refund requests, please contact us via email:
Email: ach864890@gmail.com